> For the complete documentation index, see [llms.txt](https://docs.odin.tools/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.odin.tools/thor-trading-bot/thor-telegram-bot/faq.md).

# FAQ

### Thor Trading Bot FAQ – Essential Questions

#### 🔐 Is Thor Bot safe?

Yes. Thor is a non-custodial trading bot, meaning you remain the owner of your private keys. Wallets are securely managed server-side, and private keys can only be accessed through requests made via the bot.

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#### 💳 Which tokens and chains can I trade?

* Currently: **SOL and Solana-compatible tokens**
* Coming soon: BNB chain and other major networks\
  Thor is regularly updated to expand token and chain support.

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#### ⚡ How fast are trades executed?

Speed depends on **network congestion** and **priority fees**. Setting a higher priority fee improves execution during high-volume launches.

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#### 🛠 Can I manage multiple wallets?

Yes. Thor allows **up to 10 wallets per user**, ideal for:

* Multi-strategy trading
* Asset segregation
* Testing different copy trading setups

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#### 🤖 Can I customize AutoBuy and AutoSell?

* **AutoBuy** and **AutoSell** can be toggled on/off anytime.
* You can set **trade limits, risk filters, and token preferences** for safer automation.

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#### 💰 How does cashback work?

* Calculated monthly based on total trading volume
* Automatically credited to your wallet or bot balance
* Higher tiers unlock **better cashback rates**

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#### ⚠️ How can I prevent failed trades?

* Keep enough **SOL for fees**
* Avoid extremely low priority fees
* Adjust **slippage and trade size limits**
* System retries failed trades 1–3 times automatically

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#### 📈 What is Copy Trading, and how does it work?

* Mirror trades from another wallet automatically
* Buy/sell actions follow the **percentage settings you choose**
* Risk filters allow you to limit trade size and token exposure

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#### 🆘 What if I make a mistake with funds?

Thor is **non-custodial**. If funds are sent to the wrong address, **they cannot be recovered**. Always double-check wallet addresses before sending.

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#### 📞 How do I get support?

Join the **Support Channel on Telegram** [@thortradingsupport](https://t.me/thortradingsupport)